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Itc Royal Bengal, A Luxury Collection Hotel, Kolkata, Kolkata

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From101US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Jbs Haldane Avenue, Kolkata, India, 700046
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Towers Exclusive Guest room 2 Twin or Single Beds
Max:
2 persons
49 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Towers Exclusive Guest room 1 Queen
Max:
2 persons
49 m² 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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ITC One 1 Bedroom Suite 1 King
Max:
2 persons
68 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Kolkata 4.5 km
Airports
Netaji Subhash Chandra Bose International (CCU) 17.2 km
Train
Sealdah Railway Station 3.6 km
Howrah Railway Station 7.0 km
Underground
Central 5.0 km
Park Street Metro 5.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • iPad
  • AM/FM alarm clock
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Location

1 Jbs Haldane Avenue, Kolkata, India, 700046
Map view
1 Jbs Haldane Avenue, Kolkata, India, 700046
Nearby
Milan Mela
Kolkata Book Fair
380 m
Event hall
Milan Mela Grounds
490 m
Restaurants
Grand Market Pavilion
0 m
1 Jbs Haldane Avenue
Fabelle Exquisite Chocolates
500 m
Residency Road Science City Area
Dum Pukht
530 m
JBS Haldane Avenue ITC Sonar
Pan Asian
550 m
ITC Sonar Hotel
Vintage Asia
460 m
4A JBS Haldane Avenue Inside JW Marriott Kolkata Hotel
Ottimo Cucina Italiana
1.5 km
ITC Royal Bengal
Sigree Global Grill
590 m
1st Floor 5 Jbs Haldane Avenue Beside ITC Sonar Hotel
China Gate
1.0 km
55 Matheswartala Road

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
location view
friendly staff
dirty windows
disorganized dining
7.4/10
Very good
Rooms
7.5
Location
7.2
Service
8.5
Dining
6.7
Guest reviews
7.4/10
based on 11 reviews
8.7
8.7/10based on 2054 reviews
David
United States, May  2024
8.0/10

I couldn't believe the room mix-up I faced at ITC. On the bright side, the room I finally got was very spacious and comfortable. The service was top-notch, but the dining experience left a lot to be desired with limited menus. The location was convenient for exploring nearby places.

Rooms
8.0
The room I booked was given to someone else due to my late check-in, but the replacement was spacious and comfortable.
Service
9.0
The service was excellent, with courteous and helpful staff providing a great experience overall.
Location
8.0
The location was very convenient for exploring nearby attractions.
Dining
7.0
The limited menus were disappointing, but the food quality was exceptional.
Facilities
The hotel offered a range of services and amenities to meet guests' needs.
Tom
United Kingdom, April  2024
6.8/10

I had a pleasant stay at the hotel with clean and comfortable rooms and incredibly helpful staff. However, the dining experience left something to be desired with limited breakfast options. The location is convenient, but slightly isolated for tourism. Overall, a good value for the money.

Rooms
8.0
From the lift, I could choose my floor and was pleasantly surprised by the spacious family apartment I had access to until 3 pm, which was beyond the usual check-in time.
Service
7.0
Despite them needing more training in professionalism, the staff always went out of their way to assist me in various ways, making my stay enjoyable.
Location
7.0
The hotel is a bit away from the center but not too far, offering a quieter experience away from the hustle. The temperature around 25-26 degrees Celsius made it very comfortable.
Dining
5.0
While the food stations were repeated, I found the gluten-free dishes not up to my expectations during dinner and breakfast.
Facilities
7.0
The amenities provided were satisfactory, although improvements could be made in terms of dining options.
Billy
United Kingdom, April  2024
8.2/10

The hotel had some cleanliness issues with cobwebs in the corners, but overall, the rooms were brilliant with modern gadgets like opening the door from the iPad, making it convenient. The service was attentive and welcoming, with the head concierge being particularly helpful. The location was fantastic but felt overcrowded due to marriage parties. The dining experience was incredible, though the placement of the restaurant was confusing. The facilities were well-maintained and satisfying.

Rooms
8.0
The rooms had some cleanliness issues with cobwebs in the corners, but overall, they were brilliant and equipped with modern gadgets.
Service
9.0
The service was very good, attentive, making us feel relaxed and comfortable.
Location
7.0
The location was fantastic, albeit a bit overcrowded at times due to marriage parties in the area.
Dining
9.0
The dining experience was great, with an incredible spread, but the location of the restaurant was puzzling.
Facilities
8.0
The facilities were satisfying and well-maintained.
Archie
United Kingdom, March  2024
7.8/10

The hotel has spacious and modern rooms with all the modern gadgets, but the closing time of the front-facing rooms at 10:45 pm can be inconvenient. The service is very helpful and friendly, especially when it comes to ensuring the safe return of valuables. The location might feel overcrowded to some but is perfect for others, while the dining experience varies from average to superb depending on the order.

Rooms
8.0
The spacious and modern rooms with all modern gadgets are impressive.
Service
9.0
Location
7.0
The location may feel overcrowded to some but perfect for others who enjoy the hustle and bustle.
Dining
7.0
The dining experience ranges from average to amazing depending on what you order.
Facilities
8.0
The facilities are varied and include room service, car hire, laundry, and more to enhance your stay.
Brian
United States, February  2024
8.2/10

I couldn't help but enjoy my stay at the hotel, the service was just fantastic. The room was spacious and clean, making it a very comfortable experience. However, the dining options were not extensive enough, which was a bit of a downer. The location was superb, easy to reach all attractions, but it got a bit crowded at times due to events in the vicinity.

Rooms
8.0
The room was spacious and clean, providing a comfortable stay.
Service
9.0
The service was just fantastic, very helpful and delightful.
Location
9.0
The location was superb, making it easy to reach all attractions, but it got a bit crowded at times due to events in the vicinity.
Dining
7.0
The dining options were not extensive enough, which was a bit of a downer.
Facilities
8.0
The hotel had great facilities that added to the overall comfort of the stay.
Paul
United Kingdom, February  2024
7.4/10

The hotel offers spacious and well-equipped rooms but had an issue with room allocation upon late check-in. The service was exceptional, going beyond expectations. The dining experience varied, with praise for dinner but concerns about breakfast. Overall, the hotel provides a mix of positive and negative experiences.

Rooms
7.0
The room was big and comfortable, equipped with amenities like an oven, microwave, dishwasher, and washing machine.
Service
9.0
The staff were friendly, helpful, and polite, providing excellent care.
Location
6.0
Dining
7.0
The dining experience had its ups and downs, with great dinner options but room for improvement with breakfast choices.
Facilities
8.0
The hotel offers various facilities like room service, car hire, housekeeping, and tours, enhancing the overall stay experience.
David
United Kingdom, February  2024
5.0/10

I checked in at 3pm, which was the usual time, and was disappointed to find dirty windows and mosquitoes in the room. The hotel staff, however, were experienced, polite, and accommodating to our needs, with Miss Koushekee standing out for her friendliness. The location, though unkempt, offered a good view, but it was a bit far from the center. The dining experience, both for dinner and breakfast, was chaotic and disorganized due to the hotel being full, impacting the quality of the food. Despite these issues, the hotel was right next to the main road, introducing new products and services for guests.

Rooms
5.0
The room was only available at 3pm, the typical check-in time, and had dirty windows and mosquitoes.
Service
7.0
The staff were friendly and accommodating, except for some who seemed overwhelmed.
Location
6.0
The location, while a bit unkempt, provided a good view and was not too far from the center.
Dining
5.0
The dining experience was a disaster, disorganized due to the hotel being full, impacting the quality of food.
Facilities
5.0
location view
dirty windows
John
United Kingdom, December  2023
7.6/10

The hotel had a mix of positives and negatives. The rooms were dusty and not well-maintained despite being one of the most expensive options. However, after an upgrade to the ITC One Suite, the stay improved significantly. The service, while sometimes overly focused on procedures, was always polite and accommodating. The location had its drawbacks, being either isolated for tourism or crowded due to events, but we had a pleasant time at various lounges and appreciated the staff's attention to detail. The dining experience offered a good spread of options, particularly at the Grand Market Pavilion.

Rooms
7.0
The initial room was disappointing with dust, bad smells, and cobwebs. However, the upgrade to the ITC One Suite significantly improved the experience.
Service
9.0
Although the staff sometimes seemed more focused on processes, they were always polite and helpful. Remarkably, they even went out of their way to return lost property to me at the airport.
Location
6.0
The location had its drawbacks, being somewhat isolated for tourist activities or overcrowded with events. However, we found the staff at various lounges exceptional and enjoyed interactions with particular members of the team.
Dining
8.0
The dining experience was delightful with a wide range of options, especially at the Grand Market Pavilion.
Facilities
8.0
The hotel offered a good range of facilities that added to the overall experience.
Edward
United States, December  2023
8.2/10

I absolutely loved my stay at this hotel! The rooms were spacious, clean, and the breakfast was amazing. The service was pleasant and welcoming, although there were some issues with responsiveness in placing orders. The location was convenient, with everything just a short distance away. The dining experience was great overall, and the facilities were top-notch.

Rooms
9.0
The rooms with a fantastic view were clean, big, and spacious. I even got upgraded to a room with a stunning view.
Service
7.0
The staff was very pleasant and welcoming, but there were some delays in responding to our order during breakfast.
Location
8.0
The location was very good, with everything just 5 to 8 km away. It was convenient, although a bit remote with few things within walking distance.
Dining
8.0
It was wonderful overall, but the place was a bit crowded and messy at times.
Facilities
9.0
Everything was well-maintained and added to the overall experience.
Patrick
United Kingdom, August  2023
7.8/10

The hotel offers comfortable rooms with all necessary amenities, although they weren't available until 3 pm, which aligns with the standard check-in time. The service was excellent, despite some minor issues reported. The location, while slightly away from the center, was praised. The dining experience was satisfactory, especially for those who appreciate traditional Greek products.

Rooms
8.0
The rooms were comfortable and well-equipped, but the check-in timing could be more convenient.
Service
9.0
Location
7.0
The hotel is a bit away from the center but still in a good area, even though it could get crowded due to wedding parties. Nearby attractions like the local market are easily accessible.
Dining
8.0
The dining experience was better than expected, especially considering the traditional Greek products served, and deserves recognition.
Facilities
7.0
The hotel provides a variety of facilities, but it is still in the process of finalizing everything for guests' comfort.
Lewis
United Kingdom, April  2023
7.2/10

The hotel had some of the most well-arranged and spacious rooms I have ever seen, but the check-in experience was frustrating due to a room allocation issue. The service, however, was exceptional, with a particularly accommodating attitude towards guests. The location was convenient, even though slightly away from the center. The dining experience did not meet my expectations, lacking options for Western visitors. Overall, the value for money was not ideal.

Rooms
7.0
The rooms were well-arranged and spacious, but the check-in process was disappointing.
Service
9.0
The staff was extremely accommodating and sweet.
Location
8.0
The location was convenient, although a bit away from the center.
Dining
5.0
The dining experience fell short of expectations, especially for Western visitors.
Facilities
7.0
The facilities were satisfactory but not exceptional.
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04Dec2024Select date
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Rooms and Guests2 Guests, 1 Room